Use Insights to Add a Personal Touch to Your Support
Nimble is an amazing tool for gathering insights on your current customers and prospects, but it can also be used to bolster your Customer Support operations. Whether you are a...
Nimble is an amazing tool for gathering insights on your current customers and prospects, but it can also be used to bolster your Customer Support operations. Whether you are a...
I’m sure you’ve had this experience, you’re talking with a colleague who shares your passion on a subject and during the course of the conversation there is a moment...
We all know the reference when we say “50 Shades,” but I promise you we aren’t trying to complicate any business relationships. We’re just pointing out that Linkedin is a...
It might not be the first thing that comes to mind when you are thinking about how to increase your online sales, but web design is actually one of the...
Growth, measured in terms of increased revenue, profit, and/or assets is a key initiative for most companies. The recent merger, acquisition and takeover frenzy of the past few years reflects...
Today’s B2B community understands that social selling is a great way to build stronger relationships with your potential buyers. While we all know LinkedIn is a powerful social network, there...
Social media is increasingly prevalent today, and most people make use of at least one social media platform on a regular basis. (more…)
In a world were ads have skip buttons and not nearly as many people read newspaper, the transport industry knows that social media is becoming key to modern marketing. Social...
As a sales manager you know that it’s increasingly becoming difficult to get mindshare from buyers in a noisy marketplace. To add to this, it doesn’t make it easy when...
For most organizations value comes from customers. And if you subscribe to the teachings of Peter Drucker, you believe that the only purpose of a business is to create a...
Step One - Identify Your “Mouths” Breaking it down. Word: what people know about you that they’ll want to share with others. Mouth: the number of people that you have relationships with...
We’re all sick of reading about content marketing. Increase length, create flawless infographics; keywords, keywords, keywords. We get it. But the truth is, it works. Which is probably why everyone...
What should be your # 1 new year’s resolution in sales? Be authentic. That’s the resolution. I’ve written about this topic before and it cannot be underestimated. (more…)
The buyer’s journey and the selling process terms are often confused. However, the sales process focuses on how to push the customer to get them to buy from you. While...
As 2015 starts and the need for new business opportunities emerge, sales reps will be finding themselves at industry conferences and other meetings where they can – and should – be on their networking...
The beginning of a new year is the perfect time to look back, look ahead and reflect on lessons learned during the past year. It’s also a good time to make some...
By far, one of the questions I’m asked most frequently is “what is your social selling philosophy?” (more…)
Good will between businesses and customers is more visible than ever before. Throwing end of year events to reward valuable customers is one way businesses create good will that has...
Thanks to Jon Ferrara of Nimble for sharing an article that pointed to this interesting infographic from Sage in the UK (software for business). I couldn’t agree more with their supposition: “Improve customer service,...
A few weeks ago, I wrote a blog called “My 1-week Social Selling Experiment” about nurturing the relationships with my LinkedIn connections. I used LinkedIn’s “Keep in Touch” feature that...
There is lots of competition for your business out there, looking to tempt your loyal customers or clients away, but if you make some changes when it comes to connecting...
As a small business owner, one of my personal challenges is following up with potential new business after providing a proposal/quote. It’s easy for me to assume, when I haven’t...
"I learn something new everyday. But, even more importantly, I learn the same things over and over again.” (more…)
We are excited to share that Nimble was named #1 Sales Intelligence High Performer and #1 in Customer Satisfaction by G2 Crowd in its crowd-sourced customer review grid for the...
Familiarizing customers with your products has numerous benefits. It can allow them to understand your product's quality, to know more about your company, and even to solve some problems that...