Even More Tips to Win the Hearts of Your Customers and Prospects
Love is in the air this time of year, but we should show appreciation to those we care about all year round! (more…)
Love is in the air this time of year, but we should show appreciation to those we care about all year round! (more…)
All successful entrepreneurs are alike, all struggling entrepreneurs have client communication issues. (more…)
Clients are the most vital element of every business. If you want to guarantee and maintain your company's success, you need to attract more customers and retain the old ones....
How well you protect customer data can directly impact your reputation and limit your organization's progress. If people perceive that you fall short of safeguarding their information adequately, they'll resist...
No ifs, ands, or buts about it, customers need to trust your business if they are going to buy from you. Unfortunately, most consumers have had a negative interaction with...
You already have a great product, and you're selling it at a competitive price. (more…)
Do not give up on the customer if you lose them. It is much easier for a business to retain a customer than find a new one. Rejection is difficult...
Data collection has become a priority for strategic marketers. Brands can collect information, as well as contextualize it in a way that allows them to understand what customers want and...
Whether you’re running a multinational agency or a small local business, you must have wondered how to properly retain your customers in the long run. Highly successful businesses understand the...
These days, 86% of shoppers actively search for reviews before making a purchasing decision. With this in mind, most companies are highly motivated to gather and publish reviews to help...
The flexible, affordable, and convenient nature of subscription services make them a natural choice for companies looking to streamline operations in every aspect of their business. The rise of cloud...
Word of mouth personal recommendations ranks #1 as the most trusted form of advertising, according to the ‘Under the Influence: Consumer Trust in Advertising‘ report by Nielsen. Consumers trust online...
Today many unsolicited sales calls go unanswered. Sales managers and modern sales and marketing professionals are up for a bad time against potential customers and savvy buyers who have easy...
The world is seeing rapid change triggered by the fast advancements in technology which also transform passive consumers into active participants. Many companies are no longer investing in creating products...
I think it’s safe to say that when it comes to our personal and work life, we’ve all developed some bad habits. Whether it’s skim reading through emails, never taking...
Here at Nimble, while we do host daily and weekly live webinars, the bulk of our customer support happens over email and through Twitter. Unlike interactions that occur over the...
Customers are the foundation of any thriving business and understanding how to satisfy your clientele takes more than putting on a good smile and nodding occasionally. To truly impact your...
There are many qualities that come together to create a fantastic customer support representative: Empathy, Creativity, and Friendliness, just to name a few! One of the top qualities one must...
Working in customer care can be a rewarding job for those of us who love helping others! Here at Nimble, we understand the importance of providing our customers with the...
Getting to Know Your Leads You’ve got a lunch meeting with a potential client coming up. What tools do you use to prepare? Small talk about the establishment and the...
The sales team loves you – because you are always responsive to their ad hoc requests for a presentation, brochure, case study, or email campaign NOW. The CEO may love...
You’re waiting in line at a clothing store. The only element that stands between you and your receipt is the little old lady in front of you screeching about why...
Nimble is honored to be named the #1 CRM platform in GetApp’s inaugural ranking of top 25 CRM solutions. GetApp is an online marketplace for cloud-based business apps and specializes...
Education is very important not just for the consumer but employees as well. Training and marketing have the same goal: they all seek to change the behavior. Even as the...
We received a call the other day from a marketing executive at a company that wanted to explore conducting market research and how to measure its value. To gather intelligence...