Headlines and articles on the topic of Customer Experience are everywhere – and for good reason. In their 2014 Quarterly Digital Intelligence Briefing, eConsultancy declared that "customer experience is the...
Technology drives the business world just as much as it permeates personal lives, from searching for the best local restaurant to mapping out a road trip. Selling complex products, such as...
You developed a social-media marketing campaign to improve your brand. But like everything else with branding, social media is as much about knowing what not to do as much as...
There are few things more destructive to the human psyche than failure. In fact, the consideration of failure - the thought that failure might possibly occur - can be just as debilitating...
If you’re a blogger, you may feel in the dark when it comes to keeping up with ways to drive traffic to your site. While its true that the web...
We are excited to announce that Nimble has released a native Android app to deliver intelligent relationship insights for our customers, on the road and on the go, with Android,...
When you are outlining your business model for 2015, it’s important to consider how your plans for the next year affect the overall future of your business. As technological innovations...
Today business software comparison site G2 Crowd released its crowdsourced review grid for CRM, and Nimble was rated #1 in Customer Satisfaction and as a High Performer with a 98...
When you are a new blogger trying to attract an audience of faithful readers in order to establish yourself as an expert in your field, you might throw a fit...
What is the value of an existing customer in our digital age? In today’s online world? For years we’ve heard it said that it costs more to develop a new...
What customers expect from salespeople today is different than yesterday. Simply being good at developing relationships and having a commanding knowledge of your product are necessary but not sufficient. (more…)
In a digital age, word-of-mouth advertising is about more than your customers! Most of us know that what people say about our business (staff, products, services) to their family and...
User Experience, or UX, is much more than how a user works his or her way through your product. In truth, it’s the entire feeling of the product, from the...
When was the last time you received a handwritten thank you note? I venture to say that you can clearly recall the moment. Why is that? Because the thank you...
Thank you to all who serve our great county and protect our freedom! (more…)
A CEO, not active on LinkedIn. An advisor, boldly clicks on "Select All - Accept." A shift in attitude.
Social selling expands on the age-old basics of getting to know what prospects want, meeting their needs and moving them through the decision making process to close. In the old...
Nimble helped pioneer Social Selling and has made great strides as a company, especially over the last twelve months. Their Social Selling Relationship Manager has become a key part of...
It’s a big day today, as I join the Nimble team in the newly created role of Chief Customer Ambassador. The Nimble Way has always focused on helping businesses grow...
A.M. Custom Clothing is the leading environmentally and ethically certified custom clothing company in the UK. Focused not only on revenue but also motivated by a desire for a healthy planet,...
Nimble has a lot to tell (and show) today. Over the past few months, we've added significant new features with a focus on insights, around the motto, Nimble Everywhere! (more…)
You have just gone through the process of developing buyer personas. The reaction you get is not what you expected. What your colleagues are saying is - So what? This...
Humans across the globe continue to assemble into one giant interconnected network, a network of one.
Influence marketing is not a campaign; it’s a cross-company operation that requires equal cross-silo and software collaboration.
As a small business owner and/or marketer I’m sure you are aware that your audience is online searching for information and using social media to connect and share content. And...