Thanks to Jon Ferrara of Nimble for sharing an article that pointed to this interesting infographic from Sage in the UK (software for business). I couldn’t agree more with their supposition: “Improve customer service,...
As we enter the last few days before Christmas, are you still puzzled about whom to tip and how much? It’s not unusual to leave this chore until the final minute since...
There is lots of competition for your business out there, looking to tempt your loyal customers or clients away, but if you make some changes when it comes to connecting...
At the heart of every business lies goals that the company aim to reach. There’s no one way to reach these business goals and working to achieve them usually takes...
It's countdown time until the holidays. While there is shopping to do, baking to be done and presents to deliver, there is one more thing that should not be overlooked....
Before starting our tech startup for commercial real estate, Digsy, I was a partner at a brokerage firm in SoCal for 12 years. I was very successful at drumming up...
IT managers today are faced with many tasks and not enough time to complete them all. While these individuals are primarily tasked with ensuring that their top developers efficiently write...
As a long-time Nimble Solution Partner, I speak with businesses all the time who are hoping that Nimble will perform as the Swiss Army Knife of applications that will address literally...
Headlines and articles on the topic of Customer Experience are everywhere – and for good reason. In their 2014 Quarterly Digital Intelligence Briefing, eConsultancy declared that "customer experience is the...
Technology drives the business world just as much as it permeates personal lives, from searching for the best local restaurant to mapping out a road trip. Selling complex products, such as...
You developed a social-media marketing campaign to improve your brand. But like everything else with branding, social media is as much about knowing what not to do as much as...
If you’re a blogger, you may feel in the dark when it comes to keeping up with ways to drive traffic to your site. While its true that the web...
We are excited to announce that Nimble has released a native Android app to deliver intelligent relationship insights for our customers, on the road and on the go, with Android,...
When you are outlining your business model for 2015, it’s important to consider how your plans for the next year affect the overall future of your business. As technological innovations...
Today business software comparison site G2 Crowd released its crowdsourced review grid for CRM, and Nimble was rated #1 in Customer Satisfaction and as a High Performer with a 98...
When you are a new blogger trying to attract an audience of faithful readers in order to establish yourself as an expert in your field, you might throw a fit...
What is the value of an existing customer in our digital age? In today’s online world? For years we’ve heard it said that it costs more to develop a new...
What customers expect from salespeople today is different than yesterday. Simply being good at developing relationships and having a commanding knowledge of your product are necessary but not sufficient. (more…)
In a digital age, word-of-mouth advertising is about more than your customers! Most of us know that what people say about our business (staff, products, services) to their family and...
User Experience, or UX, is much more than how a user works his or her way through your product. In truth, it’s the entire feeling of the product, from the...
When was the last time you received a handwritten thank you note? I venture to say that you can clearly recall the moment. Why is that? Because the thank you...
Thank you to all who serve our great county and protect our freedom! (more…)
A CEO, not active on LinkedIn. An advisor, boldly clicks on "Select All - Accept." A shift in attitude.
Social selling expands on the age-old basics of getting to know what prospects want, meeting their needs and moving them through the decision making process to close. In the old...
Nimble helped pioneer Social Selling and has made great strides as a company, especially over the last twelve months. Their Social Selling Relationship Manager has become a key part of...