If you’re running a business, chances are you’ve worked with a CRM or two before. If you’re in the market for a new one, you might be considering a Pipedrive alternative, and we understand that it can be a daunting task.
That’s why we’re here to simplify the process with a straightforward review of Pipedrive alternatives, focusing specifically on a comparison between Pipedrive and Nimble. Many of our potential customers often ask about the key differences between these two tools, so let’s dive in.
We’ll not only compare their features but also take a close look at pricing—because figuring out the true cost of a CRM can be a challenge in itself.
About Pipedrive
Pipedrive is a CRM software company founded in 2010 in Tallinn, Estonia. Known for its strong focus on sales and user-friendly design, Pipedrive has grown to serve businesses worldwide. The company has established itself as a leading CRM solution, particularly for small to medium-sized businesses that prioritize sales management and pipeline visibility. However, with recent changes in pricing structure and feature availability, smaller businesses might find Pipedrive too expensive.
How’s Pipedrive Different
Until recently, Pipedrive used to describe itself as the “CRM for salespeople created by salespeople”. And it’s exactly what it is. It’s a very sales-oriented CRM.
It’s a good tool for sales managers to manage their sales teams. However, the Professional version is expensive and necessary if you need a lot of sales processes. You end up looking at $64 per seat per month.
Pros & Cons of Pipedrive
Let’s take a quick look at its pros and cons.
Pros:
- User-Friendly & Modern Interface: Pipedrive’s look is clean and modern. It’s pretty easy to navigate around.
- Easy-to-Use Pipeline: Users report that Pipedrive’s pipeline is easy to set up and use. A good deal tracker.
- Reporting Capabilities: Users on G2 report that Pipedrive has helped them to better manage their sales team, forecast sales, track customers, and review sales data and metrics for KPIs.
- Lead Tracking Process: Pipedrive offers a good way to track leads and process management.
Cons:
- Complicated Pricing Structure: This is a very common thing across the market. Having multiple plans so customers can pick and upgrade as they need. However, it can be difficult to decipher what features are exactly included and how much you will end up paying. Once you commit to the CRM, it’s also harder for you to move to a different one later on as you watch the price grow with add-ons and plan upgrades.
- Higher Price: Pipedrive’s pricing is not the most friendly towards solopreneurs and small companies on a budget. Once you start adding add-ons, it quickly becomes unaffordable for many.
- Limited Marketing Features: Pipedrive is a sales-focused CRM with very limited marketing features.
- Not the Best Customer Support: If you go through Pipedrive’s G2 reviews, one common downside that comes up often is its customer support. Many users report not being able to get a timely response and or not feeling heard.
Understanding these pros and cons will help you determine whether you need to explore Pipedrive alternatives that might better suit your business needs.
Why is Nimble the Best Pipedrive CRM Alternative?
20 Reasons
If you’re searching for a Pipedrive CRM alternative, Nimble is often highlighted as a top contender. Here are 20 reasons why Nimble might be the best option for your business:
1. Big Bang for The Buck
Affordable and Feature-Rich: Nimble offers a comprehensive set of CRM features at a competitive price, making it a cost-effective solution for small to medium-sized businesses. You get significant value without compromising on essential tools, allowing you to manage customer relationships effectively on a budget.
2. One Plan, Clear Pricing
Simple and Transparent Pricing: Nimble provides a straightforward pricing model with a single plan that includes all features, avoiding the confusion of multiple tiers. This transparency ensures you know exactly what you’re paying for, with no hidden costs or unexpected add-ons.
3. Relationship-Focused CRM
Prioritizing Personal Connections: Nimble is designed with a strong emphasis on building and nurturing relationships. By consolidating communication channels and providing insights into customer interactions, it helps you stay connected with your clients on a more personal level.
4. Works for the Whole Company
Multiple Department Use: Nimble’s design makes it useful for all departments within a company, from sales and marketing to customer service and management. It’s a tool that supports teamwork and information sharing across the entire organization.
Free Guide
The ABCs of CRM
A Beginner's Guide to Understanding &
Using a CRM
Download Free
All fields are required.
You’re All Set!
DownloadGet the most out of this guide by starting your free 14-day trial of Nimble today.
5. Nimble Prospector Inbox & Browser Extensions
Efficient Prospecting Tools: Nimble’s Prospector tool, available via inbox and browser extensions, allows you to gather and update contact information directly from your email or web browser. This makes it easier to find and engage with potential leads without switching between different platforms.
6. Email Sequences for The Entire Company Included
Streamlined Communication Campaigns: Nimble includes email sequence features that allow users across the company to automate and manage follow-up emails. This ensures consistent communication and helps in nurturing leads and clients systematically.
7. Workflow Automation
Time-Saving Workflows: Nimble’s Workflow Automation capabilities enable you to set up automation triggers when moving contacts through your pipeline. No more manual activity creation, note creation, or tag assignment. Set it up and save yourself valuable time.
8. Great Prospecting Tool
Efficient Lead Generation: Nimble excels as a prospecting tool, helping you identify and engage with potential leads quickly. The Nimble Prospector extension is available for Gmail, and Outlook as well as for Chrome, Safari, Firefox, and Edge. No need to go back to your CRM when you are prospecting on LinkedIn. Hover over a name and Nimble will create a rich contact record. Then allows you to add it to a workflow pipeline, discover contact info, send a tracked email.. the whole shebang.
9. Web Forms
Seamless Lead Capture: Nimble allows you to create web forms that can be embedded on your website or landing pages, enabling you to capture leads directly into your CRM. This ensures that no potential customer falls through the cracks, and you can immediately start nurturing those relationships.
10. Marketing Features like Group Messaging
Targeted Outreach Made Easy: Nimble includes group messaging capabilities that allow you to send personalized messages to specific segments of your contacts. This feature is ideal for marketing campaigns, event invitations, and other targeted outreach efforts.
11. Great Customer Support
Responsive and Helpful Service: Nimble is known for its excellent customer support, offering prompt assistance through various channels. Whether you need help with setup, troubleshooting, or optimizing your CRM usage, Nimble’s support team is there to guide you. Want to talk to a human being? No need to purchase an expensive plan. Just send us an email at [email protected] and we will be happy to jump on a call with you.
12. Ease of Use
User-Friendly Interface: Nimble’s intuitive design makes it easy for users of all technical skill levels to navigate and use the CRM effectively. This ease of use reduces the learning curve and helps teams quickly integrate Nimble into their daily workflows.
13. Making Microsoft & Google Customers Happy
Seamless Integration with Microsoft and Google: Nimble integrates smoothly with Microsoft 365 and Google Workspace, allowing users to sync contacts, emails, calendars, and tasks. This ensures that your CRM works seamlessly with the tools you already use, enhancing productivity and convenience.
14. Customizable Dashboard for Anyone in Your Company
Tailored Insights for Every Role: Nimble offers customizable dashboards that can be configured to display the most relevant data for each user. Whether in sales, marketing, or management, you can create a dashboard that provides the insights you need to perform your job effectively.
15. Automatic Contact Enrichment
Always Up-to-Date Contact Information: Nimble automatically enriches your contact records by gathering data from social media and other sources, ensuring that your contact information is always accurate and current without requiring manual updates.
16. Customizable Robust Contact Record
Detailed and Adaptable Contact Profiles: Nimble allows you to customize contact records with additional fields, tags, and notes, creating a robust and detailed profile for each contact. This flexibility enables you to track and manage customer information in a way that best suits your business needs. You have complete freedom in terms of what you want to see on the contact record. It’s completely customizable.
17. Stay In Touch Feature
Never Go Out of Touch: This small but mighty feature will help you stay on top of all your relationships. Create custom reminders to follow up with the most important contacts. Nimble will remind you when it’s time to reach out and nurture the relationship.
18. Workflow Pipelines for The Whole Company
Manage Repeatable Business Processes: Teams across all departments can ditch spreadsheets and manage processes in graphical boards and list views. Templates for a variety of roles and industries are available for customization to save you even more time.
19. Bulk Contact Editing
Update Your Contacts Effortlessly: This powerful new feature allows you to efficiently manage and update your contacts, saving valuable time and ensuring data consistency across your CRM. With the ability to perform large-scale updates in just a few clicks, you can focus more on building meaningful relationships and less on manual data entry.
20. Email Scheduling & Email Drafts
Elevate Your Email Game: Plan and send messages at optimal times. Whether you’re a sales professional seeking precision in follow-up emails or a freelancer coordinating various projects, this feature becomes a valuable asset in optimizing your communication practices.
These features make Nimble a compelling alternative to Pipedrive, especially if social CRM capabilities and affordability are high on your list of priorities.
Compare Pipedrive vs. Nimble CRM
Features
When comparing Nimble vs. Pipedrive, the feature set is one of the most critical aspects to consider.
In the table above, we compared two Pipedrive plans. Their Essential Plan and Advanced Plan. As you can see, the Essential is very limited and you will likely find yourself having to upgrade soon.
The Essential Plan is missing many essential features like the ability to schedule an email or sync your emails into the platform. There’s no group email feature, automation, or the ability to customize email templates or track the opens and clicks of your emails. Many of these features are necessary for even a basic sales process.
Prices
Pipedrive’s Essential Plan: You can choose to pay $24 per seat every month or save money on the annual plan which comes down to $14 per seat per month.
Pipedrive’s Advanced Plan: On a monthly basis, it’s $44 per seat per month and $34 per seat per month when billed annually.
Nimble CRM: It’s $29.90 on a monthly basis and $24.90 on an annual plan.
Free Trial
Both CRMs offer free trials, allowing you to test their features before committing.
What To Look For in a Pipedrive Alternative
When searching for a Pipedrive alternative, consider the following factors:
- Ease of Use: Ensure the CRM is intuitive and easy for your team to adopt.
- Feature Set: Look for a CRM that offers the features you need now and in the future.
- Integrations: Choose a CRM that integrates seamlessly with the tools you already use.
- Scalability: Consider whether the CRM can grow with your business.
- Customer Support: Ensure you have access to reliable support, especially if your team is new to CRM software.
- Cost: Evaluate the pricing structure to ensure it fits your budget, both now and as you grow.
Is Pipedrive the Best CRM?
Pipedrive is a strong CRM option, particularly for medium-sized businesses focused on sales pipeline management. However, it may not be the best choice for every business. If you need other departments to utilize the CRM and marketing features or are in a role or industry that is not heavily focused on deal-making, an alternative like Nimble is a better fit.
Is There a Free Alternative to Pipedrive?
While Pipedrive does not offer a free plan, there are free CRM alternatives available, though they may come with limitations. HubSpot CRM is a popular free alternative, offering basic CRM features at no cost. However, to access more advanced features, you’ll need to upgrade to a paid plan.
Summary
Pipedrive is a solid CRM with a focus on sales pipeline management, making it a good choice for many sales-focused businesses. However, if you’re looking for a Pipedrive CRM alternative, Nimble stands out as a top contender due to its robust and versatile capabilities, affordability, and ease of use. Whether you choose Pipedrive, Nimble, or another CRM, make sure to consider your business’s unique needs and how the CRM can support your growth.
If you’re still unsure, take advantage of the free trials offered by both Pipedrive and Nimble to see which one works best for your team.
