Michaela Underdahl

Real estate runs on relationships. The agent who stays in front of the right people at the right time wins the listing, closes the deal, and gets the referral. The one who doesn’t follow up loses to whoever did. A

Buying a new CRM doesn’t fix a broken sales process. It gives the broken process a more expensive home. This is the uncomfortable truth behind most CRM failure stories. The company evaluates platforms for months, negotiates a contract, spends weeks

Most small businesses already have a CRM. It just isn’t called that. It’s a spreadsheet with color-coded rows. It’s a shared inbox with stars and labels. It’s a notes app, a business card pile, a LinkedIn connection list, and three

Most small businesses already do email marketing. They send newsletters from Mailchimp, follow-up sequences from a sales tool, and cold outreach from somewhere else entirely. Their CRM sits separately, updated manually when someone remembers. Contacts exist in three places at

Most small business owners know they should follow up more. They have every intention of following up more. And then a proposal goes out, a trade show ends, a new client signs — and the follow-up happens once, inconsistently, or

Figuring out how to choose a CRM is one of the highest-stakes decisions a small business can make — and most people get it wrong. Not because they don’t care, but because they ask the wrong questions. They compare pricing

If you want to fix your CRM experience, you must first address why the software feels like a burden instead of a benefit. While CRM software was promised to be the ‘brain’ of your business, for many teams, it has

Most small businesses don’t outgrow their CRM because the software breaks. They outgrow it because they’re being penalized for succeeding. When your traction grows, HubSpot hits you with an inflection point: The Success Tax. Suddenly, basic automation isn’t a feature;

The biggest mistake lean sales teams make is buying “power” they can’t actually use. ActiveCampaign is an automation powerhouse, but for many SMBs, it becomes “Software Quicksand”—a platform so complex it requires a dedicated admin just to send an email.

In 2025, small businesses hit a breaking point with ‘Software Bloat.’ Between paying for separate prospecting tools, email trackers, and CRMs, teams were spending more time syncing data than selling. This year, the industry shifted toward unified simplicity—and Nimble led

Choosing the right commercial real estate CRM can feel like a tall order. There are dozens of platforms out there, all promising to boost productivity, help manage clients, and close deals faster. But which ones actually deliver for brokers working

Quick answer: Nimble is the best CRM for small to mid-sized recruitment agencies that prioritize relationship-building and social sourcing over heavyweight applicant tracking. For larger agencies needing a full ATS, Bullhorn and JobAdder are the established staffing-industry standards, while Zoho

When you start looking for a Customer Relationship Management (CRM) platform, it’s easy to get distracted by flashy features, big brand names, and long comparison charts. But the truth is simple: the best CRM isn’t the one with the most

While CRM is widely adopted—over 90% among mid-sized companies—small businesses often struggle with usage and fail to derive real value from their tools. At Nimble, we’ve talked to thousands of small business owners, consultants, and sales teams who started with

If you are in the market for a Zoho CRM alternative and comparing Nimble and Zoho CRM, this post is for you. Zoho CRM has gained popularity for its wide range of features, but is it the best option for

If you’re running a business, chances are you’ve worked with a CRM or two before. If you’re in the market for a new one, you might be considering a Pipedrive alternative, and we understand that it can be a daunting