Articles by: Krystan Linneer

4 Tips For Personalizing Nimble to Meet Your Business Needs

4 Tips For Personalizing Nimble to Meet Your Business Needs
By November 28, 2016 Nimble Tips, Using Nimble

Among the questions our Care Ninjas receive in our support channel, a common theme arises in the form of potential users from a variety of industries. Before making a decision on their CRM solution, these users want to know the following: “I work in [Industry Name], how can Nimble work for me?” Read more ›

Transform Business Cards into Nimble Contacts (Android Users)

Transform Business Cards into Nimble Contacts (Android Users)
By October 26, 2016 Business Success

You’ve had a long day at a conference, and your wallet is a little bit thicker with the spoils of your networking successes. Throughout your meetings, you’ve collected business cards from potential new leads, and now it’s time to enter them as new contacts into your CRM. Read more ›

Sharing Data with your Team in Nimble

Sharing Data with your Team in Nimble

In my previous Tips for Teams article, I shared some of the ways your team can organize contacts and deals so that the public information doesn’t become overwhelming, and each team member knows who and what to focus on. This time around, I’d like to provide some suggestions as to how you and your team members can share data across your team. Read more ›

Using Friendliness to Provide Great Customer Service

Using Friendliness to Provide Great Customer Service
By June 29, 2016 Customer Care, Customer Focus

Here at Nimble, while we do host daily and weekly live webinars, the bulk of our customer support happens over email and through Twitter. Unlike interactions that occur over the phone or face to face, text conversations can sometimes be difficult to convey meaning and tone. This means that it is very important to carefully choose your words, and consciously make sure each email and Tweet leaves your customers knowing that they are welcome to reach out anytime, and you are happy to help out. The tips below are just a few ways that our Nimble Care Ninjas deliver friendly customer service daily! Read more ›

Tips For Summertime Productivity

Tips For Summertime Productivity
By June 7, 2016 Productivity, Using Nimble

With Memorial Day Weekend just behind us, summer has unofficially started! The temperature is starting to climb, and that cool swimming pool or palm tree lined oasis calls to us from our offices and desks. You might even notice your workload start to lighten, with clients and coworkers taking their vacation time. While counting down the days until your own summertime getaway, here are some tips to beat the heat and boost productivity in the office! Read more ›

Being Nimble With Custom Fields

Being Nimble With Custom Fields
By May 10, 2016 Using Nimble

Contact records in Nimble have many pre-set fields that can be imported to, or edited from within Nimble. However, while the contact record covers the basic information for leads, Nimble attracts a variety of business types. A property manager, for instance, may need to keep track of what rentals each of their tenants lives in. A medical professional might want an easy place to store the health-related subjects their patients are interested in receiving newsletters for. Read more ›