Role: Director of EMEA
How you might know him: Richard was previously the Technical Director of AVG, the UK distributor of GoldMine. He was also the EMEA CRM manager for BMC software.
Contact: richard@nimble.com, @richard_y
About Richard:
I’ve been involved in the CRM industry for the past 16 years and I have to say it’s been quite a ride. I meet Jon Ferrara, founder of GoldMine Software, back in 1996 whilst the Technical Director at AVG (the then UK distributor of GoldMine). This was the early days of CRM so in those days we called it SFA, something that I still believe needs to be at the center of any CRM system today. Back then GoldMine was the market leader, innovating the work place and winning award after award. It was a real buzz being at the forefront of something that pioneered and established CRM and changed the way we do business today.









