5 Must-See TED Talks To Improve Your Customer Support

5 Must-See TED Talks To Improve Your Customer Support
By June 24, 2016 Customer Care, Customer Focus

Customers are the foundation of any thriving business and understanding how to satisfy your clientele takes more than putting on a good smile and nodding occasionally. To truly impact your customer’s journey, you must be willing to put your ego aside and place yourself in their shoes – to show empathy, to connect and to truly listen without bias. Having strong emotional intelligence does not come easy to everyone but with enough sincere practice, it can be cultivated. Read more ›

Importing Facebook Friends into Nimble CRM

Importing Facebook Friends into Nimble CRM

In this post, you will learn how you can export your data out of Facebook and import the list of your Facebook friends into Nimble. Facebook closed their API and therefore there’s no one-click option to bring your contacts from Facebook into your CRM. Good news is that there are still ways. Let’s explore them together ..  Read more ›

How to Import Twitter Lists into Nimble CRM

How to Import Twitter Lists into Nimble CRM

Twitter lists are curated groups of Twitter accounts. You can create your own lists or subscribe to lists created by others. Viewing a list timeline will show you a stream of Tweets from only the accounts on that list. Here’s more detailed info about Twitter lists and how to create them.

This post explains the benefits of using Twitter lists and how you can use them to prospect. You will also learn how to easily bring Twitter lists into Nimble to engage with prospects and industry influencers. Read more ›

How to Import Facebook Contacts into Nimble CRM (Mac Users)

How to Import Facebook Contacts into Nimble CRM (Mac Users)
By June 20, 2016 Social Media, Using Nimble

Did you just start the free trial in Nimble and wonder how to import your Facebook contacts? Well, you are not alone. In this post, I will explain why it is not as easy as just pushing a button in Nimble and will show you how to use (Apple) Contacts to bulk import all your Facebook friends into your Nimble database. Read more ›

3 Easy Ways to Make Your Sales Proposals More Engaging

3 Easy Ways to Make Your Sales Proposals More Engaging
By June 17, 2016 Sales, Small Business

In our content-centric modern world, readers are accustomed to engaging, personalized content that delivers the information they’re looking for — fast. The same goes for client-facing documents, which is why it’s important to give your clients and prospects polished, on-brand content that they want to engage with. Read more ›

How to Send Personalized Mass Email from Nimble

How to Send Personalized Mass Email from Nimble

We’ve been hard at work in the past few months developing Nimble into a Social Sales and Marketing platform.

One of our latest marketing updates gives you the ability to send group email messages and track the open and click rates. Read more ›