10 Elements Of A Successful Business Goal

10 Elements Of A Successful Business Goal
By July 12, 2016 Small Business

In business, there is always discussion about business goals.

Setting business goals.

Achieving business goals. Read more ›

The Hidden Values of Nimble CRM

The Hidden Values of Nimble CRM

When innovation connects with wisdom and knowledge, solutions and teams are established that make what seems like the impossible become possible. The hidden values of Nimble begin with creating and developing new relationships.

As Sun Tzu wrote: “Opportunities multiply as they are seized.” Read more ›

Using Friendliness to Provide Great Customer Service

Using Friendliness to Provide Great Customer Service
By June 29, 2016 Customer Care, Customer Focus

Here at Nimble, while we do host daily and weekly live webinars, the bulk of our customer support happens over email and through Twitter. Unlike interactions that occur over the phone or face to face, text conversations can sometimes be difficult to convey meaning and tone. This means that it is very important to carefully choose your words, and consciously make sure each email and Tweet leaves your customers knowing that they are welcome to reach out anytime, and you are happy to help out. The tips below are just a few ways that our Nimble Care Ninjas deliver friendly customer service daily! Read more ›

A Public Relations Guide for Small Businesses

A Public Relations Guide for Small Businesses

You know how to run your business, but do you know how to expand your business and sales through public relations?

While many businesses understand public relations as media relations, most struggle with knowing how to effectively create an effective PR campaign. A strong, comprehensive public relations strategy will deliver more by creating an increase in exposure and sales. Read more ›

Get The Internship of Your Dreams by Brand Building & Networking

Get The Internship of Your Dreams by Brand Building & Networking
By June 27, 2016 Marketing, Nimble Tips, Social Media

You’ll Learn More on the Job Than You Will With Books

Getting an internship has become one of the best ways for college students to learn and grow during their school years. That’s why it’s one of the most important goals for students to achieve. Whether it be in the field that you are studying or not, internships provide valuable experience that can help you tremendously by building your resume and connections as well as earning college credit along the way. Read more ›

5 Must-See TED Talks To Improve Your Customer Support

5 Must-See TED Talks To Improve Your Customer Support
By June 24, 2016 Customer Care, Customer Focus

Customers are the foundation of any thriving business and understanding how to satisfy your clientele takes more than putting on a good smile and nodding occasionally. To truly impact your customer’s journey, you must be willing to put your ego aside and place yourself in their shoes – to show empathy, to connect and to truly listen without bias. Having strong emotional intelligence does not come easy to everyone but with enough sincere practice, it can be cultivated. Read more ›