The Common-Law Customer: The Ties That Bind
What keeps customers happy with you when there’s no “marriage license” -- no obligation to stay loyal to you and you alone?
Nimble.com Blog - Page #162
Change Management: First, Stop Saying “Change”
In order to adapt to new ways of working, your employees and teams will need to perceive change as a process that is not inflicted on them but rather developed...
Nimble Helps Little Bird See Contacts in Rich Detail Across Teams
“We were looking for several things when we set about to find the right CRM tool,” says Marshall Kirkpatrick, CEO and founder of Little Bird. “We wanted social profile integration...
It’s Not About What You Had for Lunch! Best Practices for a Solid Social Media Strategy
Social media has grown from a curiosity to an integral piece of corporate strategy in the space of only a few years. Nearly overnight, business owners have brought on whole...
5 Ways to Deepen Your Customer Relationships
To make a connection with your customer and deepen the relationship requires time, patience, and commitment -- but building those relationships is the cornerstone of an enjoyable career as well...
New Feature! Link Nimble Contact Record with Useful External Web Pages
On your Nimble Contact records, you can now easily add a tab to display web pages from the Internet, customized with specific information about your Contact.
The 3 Lies LinkedIn Gurus Want You To Believe
The so-called gurus aren’t telling you the truth. They want you to believe that there is a system that can be put in place, left alone, and that will work...
The Art and Cartoons of Kenny Madden
Friday I got a fantastic gift -- I happened on the work of Kenny Madden -- a talented, clever, and humorous man who draws cartoons and creates terrific multimedia paintings...
Reflection: The Transformative Nature of Social Media
Social is a company-wide effort, or it should be. The genie is out of the bottle. Your employees and your customers and the thought leaders and the trolls are all...
It’s How You Say It
I get the idea -- it’s good to free up the creative power of talented people to help businesses succeed, it just seems to me that there is a more...