Nimble Editorial Team

Using Twitter as a Customer Service Solution

There’s a whole lot of impact 140 characters can have when it comes to your business. Twitter is beyond popular. There are more than 500 million total Twitter users — check out a few of these incredible statistics! It’s vital to any business with a web presence to understand how Twitter is transforming customer service, both by cutting costs and giving businesses an unprecedented opportunity to build goodwill with their customer base.

Using Twitter as a Customer Service Solution Read More »