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Chase Clemons
Chase Clemons
Chase is the guy behind Support Ops, a community devoted to bringing humanity back to the world of customer support. He works on the stellar support team at 37signals.
Social Media

Using Twitter for Customer Support and Service

I love when the apps I use have Twitter handles for support. I mean - absolutely love it. It's quick, concise, and easy to use. Nothing new to learn on...

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Chase Clemons April 8, 2013 Comments(0)

Business Success Customer Care Social Business

How to Write Better Support Emails for Humans

Chase Clemons (currently rocking customer support at 37signals) writes world-class customer service emails. Some of his best points and examples are summarized in this post. We think these techniques will...

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Chase Clemons February 25, 2013 Comments(0)

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