Chris Fletcher is an independent tech analyst with the Aegean Group. Chris has covered CRM and Enterprise Applications as an analyst with Gartner, AMR Research, and Aberdeen Group for 20 years and has been in the tech industry forever. He has published more than 200 research notes on CRM related topics and delivered hundreds of client interactions, speaking engagements, and consulting engagements. Chris divides his time between being a tech analyst and working with undergraduate, graduate, and recent graduates looking to build a career in technology and digital business.