Nimble Takes The Lead As #1 Sales Intelligence Tool For Customer Satisfaction By G2 Crowd

Nimble is honored to announce that we have been named the Top Sales Intelligence Software Tool for Customer Satisfaction and overall Market Leader for the fifth consecutive time by G2 Crowd, the world’s leading business software review platform. It has always been our mission statement to enable our clients to prospect more intuitively, work smarter from anywhere they find themselves during their busy day, and to close more business as a result.

For years, G2 Crowd has assisted businesses of all sizes to identify vital sales intelligence tools, helping to improve the quality and quantity of sales leads. We are delighted that our trailblazing social sales and marketing CRM achieved top customer satisfaction rankings and leading market presence in key categories based on verified user reviews, including:

  • #1 Among Top 20 Easiest-to-Use Sales Intelligence Software tools. Nimble earned a 9.01 out of 10 usability score based on a G2 Crowd proprietary algorithm. This algorithm factors in satisfaction ratings regarding how user-friendly the product is, how simple it is for clients to administer our software among various platforms, and how well the product meets or surpasses business requirements. Users reported an 80% adoption rate versus a 71% category average.
  • #1 Most Easily Implemented Sales Intelligence Software for Small Business. Nimble scored the highest overall implementation score with a 9.43 out of 10 based on ease of setup, shortest implementation time, and end-user adoption. One of our core values is to save you valuable time so you can focus on what really matters, and we are pleased to see that the metrics affirm we’re on target. Paying customers can see the full customer segment breakdown. You can sign up for G2 Crowd here.
  • Leader in Sales Intelligence Software Based on User Satisfaction. Nimble earned a 95% user satisfaction score in the small business category, outpacing other market-leading competitors including Winmo, DiscoverOrg, Relpro, ZoomInfo, Lead 411, and LinkedIn Sales Navigator.
  • #1 Sales Intelligence Tool based on ROI, according to real-user satisfaction ratings for a number of result-related review questions. Nimble outshone 25 total competitors in this category alone.

The Nimble team and CEO Jon Ferrara are elated to be recognized as a superior, result-proven Sales Intelligence Tool known for its user-friendly interface and intuitive implementation in this highly competitive market. As reflected in the recent G2 Crowd studies, we’re empowered when you’re empowered.

“We are grateful to the many Nimble customers who continue to share their experiences using Nimble as a sales intelligence tool for smarter prospecting, everywhere you work,” said Ferrara. “Earning top customer satisfaction ratings for sales intelligence for the fourth year in a row is a strong testament that our continuous innovations in sales intelligence bring us closer to our vision of becoming the world’s simply smart CRM for Office 365 and G Suite.”

We’re committed to exceeding industry expectations with ongoing product enhancements throughout 2018 and beyond! Stay tuned for what we’re rolling out next.

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