How Converse Digital Utilizes Nimble CRM for Social Selling Success

Nimble CRM for Social Selling

At Converse Digital, led by its founder and president Tom Martin, social selling isn’t just a buzzword—it’s a way of life. With a passion for transforming sales strategies through the power of digital platforms, Converse Digital has been at the forefront of revolutionizing the sales landscape for over a decade.

Driven by the vision to empower individuals, companies, and teams to harness the potential of social media, content, and video conferencing, Converse Digital takes a relationship-driven approach to sales—a philosophy that sets them apart in an industry often driven by traditional methods.

Company Name: Converse Digital

Name: Tom Martin

Title: Founder

Company Location: New Orleans, LA

Linkedin URL:

 The Challenge: Navigating the Complexities of Sales Management

Before embracing Nimble CRM, Converse Digital encountered significant hurdles in its sales management processes. Like many businesses, they grappled with the overwhelming task of keeping track of vast amounts of information while maintaining disciplined follow-up procedures. 

The founder candidly admits, “The biggest challenge was just keeping track of all the information” and acknowledges the necessity for a more streamlined approach to data management. Tom notesSalesforce makes it so hard to enter information into the system and salespeople don’t have time to track a single sales interaction.”

Moreover, the absence of a comprehensive CRM tool meant that Converse Digital struggled to execute effective outreach strategies. Sales professionals found themselves bogged down by manual tasks, such as documenting interactions and scheduling follow-ups. 

Converse Digital also faced the challenge of integrating its lead generation efforts with relationship management. Without a centralized platform to capture and organize leads, opportunities for nurturing relationships were often missed. The founder emphasizes the importance of having an automatic database where the platform tells you who and when to reach out to.

 Dynamic Lead Management: How Nimble CRM Empowers Converse Digital’s Sales Teams

Tom Martin’s journey with Digital Converse began with a realization: effective sales management required a strategic approach. Recognizing the potential of Nimble CRM, Tom saw an opportunity to revolutionize his sales process and drive business growth.

Embracing Nimble’s intuitive interface and robust tagging system, Tom streamlined data entry and task management, freeing up valuable time for his sales team. With personalized outreach at scale, facilitated by Nimble’s tagging capabilities, Tom could tailor his messaging to resonate with each prospect’s unique needs and preferences.

“In Nimble, I have a tagging system, I pull up my targeted list and then one group message later, you’re done. You’re finished. You just talk to 125 people in 35 seconds.”

The integration of Nimble CRM with Digital Converse’s lead generation efforts proved invaluable, seamlessly connecting website web forms and mobile capabilities to capture and manage leads efficiently. By leveraging Nimble’s mobile capabilities, Tom’s sales team stayed responsive and productive, engaging with prospects in real time from anywhere.

“Now I can inbound somebody into Nimble. I don’t have to type the data myself. It’s just there. And you can trigger a workflow or automation off of that. That’s awesome, especially for small businesses or freelancers. It’s a game-changer.”

Workflow automations

In Tom’s case, Nimble’s mobile app has been a game-changer for managing relationships and leads while on the move. With the ability to access critical customer information and communication tools from his smartphone, Tom stays connected and responsive, ensuring no opportunity is missed, whether he’s in meetings, traveling, or working remotely. Nimble’s mobile app has become an indispensable tool for Tom and his team, enabling them to maintain productivity and drive sales success wherever they are.

“The mobile app is fantastic; I love it. It’s just so much better than other mobile apps. I use it as my primary tool for everything because it’s faster, simpler, and lighter. The interface is just so easy to use.”

Mobile Selling

Why Nimble is Great for Sales Teams

In a realm where building and nurturing connections is paramount, Nimble emerges as a dynamic force. Tom Martin’s experiences at Digital Converse showcase how seamless integration of personalized communication ensures every interaction resonates with the recipient’s preferences. 

This tailored approach not only fosters stronger relationships but also drives heightened engagement and enduring loyalty. Tom’s journey demonstrates that Nimble isn’t confined to a single sales model; its versatile features empower sales teams across various sectors to cultivate meaningful connections.

Explore How Sales Teams Leverage Nimble for Enhanced Lead Management and Engagement