Designing Customer Experiences for Distracted Customers
Brian SolisDigital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Jon FerraraCEO at Nimble | Founder of GoldMine
Aug 22, 201910 am PDT / 1 pm EDT
Today’s customers are constantly bombarded by hundreds of notifications on multiple channels across devices. How can you cut through the noise and stand out?
Join our webinar with Brian Solis to learn how to break away from diversions, focus on what’s important, spark newfound creativity, and unlock new possibilities.
You’ll Learn How to:
Get to know your customers and understand their preferences
Use segmentation and targeted email outreaches to personalize engagement
Effectively engage with consumers on multiple platforms and retain their attention
Meet your customers’ rising expectations
Tap into your customers’ network by using brand advocates and influencers
Digital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Digital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Brian Solis is Principal Analyst and futurist at Altimeter, a Prophet Company, a keynote speaker and best-selling author. Brian studies disruptive technology and its impact on business and society. In his reports, articles and books, he humanizes technology and its impact on business and society to help executives gain new perspectives and insights.
Jon Ferrara
CEO at Nimble | Founder of GoldMine
CEO at Nimble | Founder of GoldMine
CEO of Nimble A pioneer in the CRM space, Jon Ferrara has been at the forefront of customer relationship management. With Nimble, he has created a tool that works directly in your email and across the web, enabling seamless follow-ups and workflow integration.
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