Designing Customer Experiences for Distracted Customers
Brian SolisDigital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Jon FerraraCEO at Nimble | Founder of GoldMine
Aug 22, 201910 am PDT / 1 pm EDT
Today’s customers are constantly bombarded by hundreds of notifications on multiple channels across devices. How can you cut through the noise and stand out?
Join our webinar with Brian Solis to learn how to break away from diversions, focus on what’s important, spark newfound creativity, and unlock new possibilities.
You’ll Learn How to:
Get to know your customers and understand their preferences
Use segmentation and targeted email outreaches to personalize engagement
Effectively engage with consumers on multiple platforms and retain their attention
Meet your customers’ rising expectations
Tap into your customers’ network by using brand advocates and influencers
Digital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Digital Analyst, Anthropologist, Best-Selling Author, Keynote Speaker
Brian Solis is Principal Analyst and futurist at Altimeter, a Prophet Company, a keynote speaker and best-selling author. Brian studies disruptive technology and its impact on business and society. In his reports, articles and books, he humanizes technology and its impact on business and society to help executives gain new perspectives and insights.
Jon Ferrara
CEO at Nimble | Founder of GoldMine
CEO at Nimble | Founder of GoldMine
Jon is a SaaS entrepreneur and a CRM pioneer. He’s mostly known for founding one of the first CRMs, GoldMine. After selling his first company and retiring for 10 years, he decided to get back in the business because he saw that contact management was broken with no CRMs offering business owners an entire view into the relationships with their customers. He founded Nimble, an easy-to-use CRM that works for you everywhere you work. Jon often speaks about social media’s effects on sales and marketing, and growing businesses by utilizing community building, PR, guerilla marketing, and influencer marketing.
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