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The Convenience Revolution: How to Deliver Customer Service Experiences that Disrupt Your Competition (Pre‑Book Release Event)

Shep Hyken Customer Service and Experience Expert
Jon Ferrara CEO at Nimble | Founder of GoldMine
Sept 20, 2018 10 AM PDT / 1 PM EDT

Great customer service is an expectation, not an option. Convenience is the key!

When you deliver an easy and hassle-free experience, your customers will remember. You will be rewarded with their business, money, loyalty, and referrals. That’s the advantage of joining The Convenience Revolution!

Join us for an exclusive pre-book release event with Shep Hyken, author of The Convenience Revolution. You don’t want to miss this exciting opportunity to ask Shep questions about the book and his convenience strategies.

GIVEAWAY: As an added bonus, get a free chapter of The Convenience Revolution when you register. Shep will also give out signed copies of his book to three lucky Nimble users. Register for the webinar now to lock in your chance to win!

The Convenience Revolution starts with you -- Will you join today?

You'll learn:

Shep Hyken

Customer Service and Experience Expert

Customer Service and Experience Expert

Shep is the New York Times and Wall Street Journal bestselling author of The Amazement Revolution, The Cult of the Customer, The Loyal Customer, Moments of Magic, and Amaze Every Customer Every Time. In 2008 Shep was inducted into the National Speakers Association Hall of Fame for his lifetime achievement in the professional speaking industry.

Jon Ferrara

CEO at Nimble | Founder of GoldMine

CEO at Nimble | Founder of GoldMine

Jon is a SaaS entrepreneur and a CRM pioneer. He’s mostly known for founding one of the first CRMs, GoldMine. After selling his first company and retiring for 10 years, he decided to get back in the business because he saw that contact management was broken with no CRMs offering business owners an entire view into the relationships with their customers. He founded Nimble, an easy-to-use CRM that works for you everywhere you work. Jon often speaks about social media’s effects on sales and marketing, and growing businesses by utilizing community building, PR, guerilla marketing, and influencer marketing.

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