CRM for customer service and support

The Ideal CRM for Customer Service Nimble helps customer service teams build stronger relationships, streamline support processes, and enhance overall efficiency and satisfaction.

Immediate access. No credit card required.

Why Nimble is Perfect for Customer Service Teams

Nimble CRM is ideal for managing customer information, communications, and interactions. Its flexible design allows for easy tracking of service outcomes through Workflows, accessible from any location.


Relationship-Focused CRM

Perfect for customer service teams that prioritize building strong, mutually beneficial customer relationships over merely managing transactions.


Consolidates and Enhances Records

Nimble integrates contact information, links it with interaction histories, and enriches it with social and business data, streamlining your data management.


Accessible Everywhere

Easily create or update customer profiles directly from your inbox, LinkedIn, or any other online engagement platform.


Efficient Customer Management

Leverage multiple, fully customizable Workflows and templates to effectively manage customer-related processes, driving business growth and enhancing service quality.

How Nimble CRM Enhances Your Customer Service Operations

Track customers using a Kanban board or list view, manage all customer relationships, and view complete communication histories in fully customizable records. Utilize social media profile matching and data enrichment to keep information current, communicate with groups using templates, and easily assess your success with detailed reports.

Effortlessly Track Customers

Visualize your customer journey and seamlessly guide customers through each stage to achieve successful outcomes. Easily switch between Kanban and list views, and access detailed customer contact records with a single click.

Manage Customer Relationships

Centralize all your customer information, email communications, and follow-ups in one platform. Utilize hundreds of custom fields to tailor contact records to the specific needs of your customer service and support operations.

Maintain Updated Customer Information

Nimble’s automated profile enrichment, featuring social profile matching and data enhancement, ensures all your customer information stays current, saving you hours on data entry and research.

Efficiently Reach All Customers

Nimble’s segmentation feature allows you to create targeted customer segments. Set up dynamic saved searches or send up to 300 messages daily, gaining insights into all your clicks and opens.

Deals Reporting Detail

Streamline Customer Connections

The Nimble Prospector browser extension helps you efficiently discover and engage with more customers, expedite issue resolution, and manage all customer interactions from anywhere on the web.

Enhance Customer Engagement

The Nimble Prospector browser extension enables you to discover and connect with more customers quickly, resolve issues faster, and manage all customer interactions seamlessly from anywhere on the web.

$ 29 .90
$ 24 .90
PER USER/MONTH, billed annualy



Immediate access. No credit card required.