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Nimble Growth Hacking (LIVE!) with Shep Hyken

The Convenience Revolution: How to Deliver Customer Service Experiences that Disrupt Your Competition (Pre‑Book Release Event)

Shep Hyken

Shep Hyken is a world-renowned customer service keynote speaker, New York Times best-selling author, and Chief Amazement Officer/Owner/Customer Service expert of Shepard Presentations, LLC.

Shep Hyken

Sept 20, 2018 | 10 AM PDT / 1 PM EDT

Great customer service is an expectation, not an option. Convenience is the key!

When you deliver an easy and hassle-free experience, your customers will remember. You will be rewarded with their business, money, loyalty, and referrals. That’s the advantage of joining The Convenience Revolution!

Join us for an exclusive pre-book release event with Shep Hyken, author of The Convenience Revolution. You don’t want to miss this exciting opportunity to ask Shep questions about the book and his convenience strategies.

GIVEAWAY: As an added bonus, get a free chapter of The Convenience Revolution when you register. Shep will also give out signed copies of his book to three lucky Nimble users. Register for the webinar now to lock in your chance to win!



The Convenience Revolution starts with you -- Will you join today?

Can’t attend? Register now and we’ll send you the webinar replay so you can watch it on your time.

Great customer service is an expectation, not an option. Convenience is the key!

When you deliver an easy and hassle-free experience, your customers will remember. You will be rewarded with their business, money, loyalty, and referrals. That’s the advantage of joining The Convenience Revolution!

Join us for an exclusive pre-book release event with Shep Hyken, author of The Convenience Revolution. You don’t want to miss this exciting opportunity to ask Shep questions about the book and his convenience strategies.

GIVEAWAY: As an added bonus, get a free chapter of The Convenience Revolution when you register. Shep will also give out signed copies of his book to three lucky Nimble users. Register for the webinar now to lock in your chance to win!



The Convenience Revolution starts with you -- Will you join today?

Can’t attend? Register now and we’ll send you the webinar replay so you can watch it on your time.

You'll learn:

  • How to stand out while disrupting your competitors – and possibly an entire industry.
  • How the most convenient company in the world continues to raise the bar for superior service.
  • The six “Convenience Strategies” and how to implement them.
  • When it doesn’t make sense to be convenient.
  • How you (not just your company) can be convenient for your customers.

Speakers

Shep Hyken

Customer Service and Experience Expert

Customer Service and Experience Expert

Shep is the New York Times and Wall Street Journal bestselling author of The Amazement Revolution, The Cult of the Customer, The Loyal Customer, Moments of Magic, and Amaze Every Customer Every Time. In 2008 Shep was inducted into the National Speakers Association Hall of Fame for his lifetime achievement in the professional speaking industry.

Jon Ferrara

CEO at Nimble | Founder of GoldMine

CEO at Nimble | Founder of GoldMine

Jon is a pioneer and creator of CRM solutions, and noted speaker on topics such as Social Media’s effects on sales and marketing. Jon’s most recent venture is Nimble, a leading Social Sales and Marketing CRM. He’s been recognized on Forbes as one of the Top 10 Social CEOs, Top 10 Social Salespeople in The World and among the Top 50 Social Business Twitter Accounts You Must Follow.

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