{"id":18944,"date":"2018-11-13T11:46:47","date_gmt":"2018-11-13T19:46:47","guid":{"rendered":"https:\/\/www.nimble.com\/blog\/?p=18944"},"modified":"2025-07-07T08:51:40","modified_gmt":"2025-07-07T15:51:40","slug":"nimble-crm-office-365","status":"publish","type":"post","link":"https:\/\/www.nimble.com\/blog\/nimble-crm-office-365\/","title":{"rendered":"Grow Your Business to Be the Simple Smart CRM built for Office 365"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In a modern Office 365 workplace, small business teams and lean startups aren\u2019t just <\/span><i><span style=\"font-weight: 400;\">using<\/span><\/i><span style=\"font-weight: 400;\"> technology: they\u2019re being <\/span><i><span style=\"font-weight: 400;\">transformed<\/span><\/i><span style=\"font-weight: 400;\"> by it. SaaS-based apps deliver cutting-edge solutions within Office 365 and everywhere you work, enabling you to communicate, collaborate, and make informed decisions with less up-front investment and IT infrastructure than ever before. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the first blog post in the <\/span><b>Nimble Workplace series <\/b><span style=\"font-weight: 400;\">introduces <\/span><span style=\"font-weight: 400;\">the power of using Nimble within Office 365, on social media and everywhere you work. Ultimately, our goal is to help you make informed decisions when charting your digital business strategy to help you grow.<\/span><\/p>\n<p><a href=\"https:\/\/www.nimble.com\/microsoft\/\" target=\"_blank\" rel=\"noopener\"><b>Learn more about the advantages of a modern Office 365<\/b><\/a><span style=\"font-weight: 400;\"> workplace, powered by Nimble<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Is your team missing out on the power of leveraging a <\/span><span style=\"font-weight: 400;\">simple CRM<\/span><span style=\"font-weight: 400;\">, as well as important opportunities to engage with prospects and existing customers? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you still managing your contacts and sales pipelines within disjointed spreadsheets, buried emails, and scattered Word documents?<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Jump to the bottom of this post to get started with Office 365 + Nimble today<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">After transitioning to Nimble, teams are able to focus on selling more, quickly connecting with more prospects, and optimizing internal processes.<\/span><\/p>\n<p><center><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/bnFrobyHG0E\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/center><span style=\"font-weight: 400;\">This is because <\/span><span style=\"font-weight: 400;\">Nimble unifies your team\u2019s Office 365 communications, social media interactions, contact records, and calendar events to give you the tools you need to build better relationships, stay on top of important follow-ups while managing your sales process cycle and pipelines.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, the <\/span><a href=\"https:\/\/support.nimble.com\/being-nimble-in-microsoft-office-365-and-outlook\/nimble-add-in-for-outlook-overview\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Smart Contacts App for Outlook <\/span><\/a><span style=\"font-weight: 400;\">allows you to easily access the benefits of your Nimble CRM without having to leave your Office 365 inbox.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scaling is critical in sales and business success. With that in mind, how can you develop trusted relationships more quickly, and authentically while boosting customer satisfaction?<\/span><\/p>\n<h2>What is Customer Relationship Management (CRM)?<\/h2>\n<p><span style=\"font-weight: 400;\">Nimble, a customer relationship management CRM, is built to sync all of your critical Microsoft Office 365 contacts and reminds you when and how to follow up.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It was built as the simple, smart CRM for Office 365 that integrates your contact information, Outlook calendar, customer interaction histories, sales cycle data, social networks, and over 130+ SaaS apps (including MailChimp and Quickbooks).<\/span><\/p>\n<h2>The Perfect Team: Nimble + Microsoft Office 365<\/h2>\n<p><span style=\"font-weight: 400;\">With Nimble and Office 365, you\u2019ll no longer have to worry about digging through your Word, Excel, Powerpoint, and inbox and tracking customer contact information to manage your follow-ups. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It connects all of your Office 365 communications, contacts, and calendar events to give you the tools you need to build better relationships, stay on top of important follow-ups while managing your sales process cycle and pipelines. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cNimble is a welcome addition to the Office 365 ecosystem, as Nimble clearly has an understanding of the needs of business users in a social, global world,\u201d says Rob Howard, Director and Office Product Marketing at Microsoft Corporation. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cProviding contextual information about contacts helps business relationships flourish. Connecting that capability through the new Nimble Smart Contacts app for Outlook is a logical step,\u201d concludes Howard.<\/span><\/p>\n<h2>How Does the Nimble Smart Contacts App for Outlook Work?<\/h2>\n<p><span style=\"font-weight: 400;\">The Nimble Smart Contacts App for Outlook delivers comprehensive contact profiles in your inbox with information to help grow your relationships in an authentic and meaningful way. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nimble surfaces social profiles from a variety of platforms that uncover your existing customers or potential customer\u2019s job title, company, location, revenue, social media insights, and much more. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-18945\" src=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.48.40-AM.png\" alt=\"Microsoft-Office-365-CRM\" width=\"690\" height=\"464\" srcset=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.48.40-AM.png 1278w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.48.40-AM-300x202.png 300w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.48.40-AM-1024x689.png 1024w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.48.40-AM-768x517.png 768w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you have an existing account or <\/span><a href=\"https:\/\/www.nimble.com\/register\/business_trial\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">trial<\/span><\/a><span style=\"font-weight: 400;\">, you can also view and update records in Nimble CRM without interrupting your email workflow.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><strong>How<\/strong> <strong>does Nimble Empower Businesses that Use Office 365?<\/strong> <\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nimble is the first CRM that automatically unifies your contacts, emails, calendar events, and social media networks into a single platform. With Nimble, you\u2019ll no longer have to dig through different inboxes and address books to piece together important customer information. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This cloud-based CRM solution is not just for sales teams &#8212; with +130 SaaS application integrations, Nimble CRM benefits the whole company as a team contact manager including sales, marketing, customer service, accounting, and more. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Work with Nimble directly in Office 365 through our <\/span><a href=\"https:\/\/www.nimble.com\/blog\/nimble-digs-deeper-into-crm-space-with-smart-contacts-app\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">browser widget<\/span><\/a><span style=\"font-weight: 400;\"> and add-ins for Outlook Desktop, web, and <a href=\"https:\/\/www.nimble.com\/mobile-crm\/\">mobile<\/a>. This means you can easily catch up on your relationship history, send follow-ups, and schedule tasks &#8212; all within your existing workflow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to being able to view your follow up opportunities within your inbox, Nimble <a href=\"https:\/\/www.nimble.com\/\">CRM software<\/a> enriches your Office 365 contacts with social media information to build a digital dossier of their work experience, location, education, job title, and more to help you send more authentic outreach or marketing campaigns. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-18946\" src=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.52.02-AM.png\" alt=\"Microsoft-Office-365-CRM\" width=\"690\" height=\"411\" srcset=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.52.02-AM.png 1250w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.52.02-AM-300x179.png 300w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.52.02-AM-1024x609.png 1024w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/11\/Screen-Shot-2018-11-13-at-9.52.02-AM-768x457.png 768w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Add the Nimble Smart Contacts app for Outlook and the Smart Contacts browser extension to access your CRM tool within your Outlook calendar, inbox, Skype, contact profiles, and anywhere else you\u2019re working online. <\/span><\/p>\n<h2><strong>How to Be Nimble in Your Office 365 Inbox<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">With our Nimble Smart Contacts app for Outlook, you\u2019ll automatically get business insights on contacts you are communicating with &#8212; everywhere you work. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The app can be used in <a href=\"https:\/\/www.nimble.com\/outlook-crm\/\">Outlook on <\/a>desktop, web, and in your iOS or Android Outlook Mobile apps. <\/span><\/p>\n<h2><strong>Benefits of Adding Nimble to Office 365 Web &amp; Mobile<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Access all of your Nimble records directly inside your Outlook inbox, even on your mobile device<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Instant business and social insights for people and companies within Outlook or Outlook mobile<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Automatic matching of social media profiles for contacts and their companies<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Individual and group messaging templates with open and click tracking analytics<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Company and people insights on key prospects including: biography, industry, business revenue, company stock symbols, CEO name, business address, and phone number<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All of your contacts are in the cloud, so even when you\u2019re traveling, you can access Nimble through the app on your mobile<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/hPuTHlArVsw\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><strong>Stay Up-to-Date on Important Events with Nimble + Office 365<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Nimble offers a two-way sync for your Office 365 calendar events. By connecting your calendar, \u00a0you&#8217;ll be able to: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Quickly access your most important appointments for the day, as well as contact information for the people involved, from the <\/span><a href=\"https:\/\/www.nimble.com\/blog\/nimble_today_sales_prospecting_marketing_success\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Today Page<\/span><\/a><span style=\"font-weight: 400;\"> dashboard<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep records of past, present, and future events on contact and company records<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create and set recurring events, meetings, or phone calls that are visible within Nimble and your Office 365 account<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Invite guests to Outlook calendar events from within Nimble<\/span><\/li>\n<\/ul>\n<h2><strong>View and Update Contacts within Your Microsoft Teams Conversations<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Nimble offers a chatbot tab for Microsoft Teams to allow you to easily look up the Nimble record with a simple text query. Great for teams that are discussing key contacts in a chat. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Simply chat with the Nimble Contacts bot to locate a record without disrupting your workflow. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Say \u201c@Nimble Contacts find Joseph Kelly\u201d and you\u2019ll instantly see their Nimble record with the ability to view their social stream, see relationship history, and then set your follow-ups.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><strong>Closing Thoughts<\/strong> <\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nimble\u2019s CRM system is constantly improving the workflow of your sales team with a focus on fostering genuine human engagement with sales leads and existing customers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nimble surfaces your contacts\u2019 social media streams and digital footprint to help sales teams and business people build deep relationships built on trust and integrity. It also creates an airtight system in which important opportunities for engagement and prospecting don\u2019t fall through the cracks.<\/span><\/p>\n<h2><strong>Get Started with Nimble in Office 365 Today<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/download\/office.aspx\" class=\"external\" rel=\"nofollow\">Office 365 Download<\/a><\/li>\n<li><a href=\"https:\/\/www.nimble.com\/register\/business_trial\/?lead_source=website\">Start Nimble Free Trial<\/a><\/li>\n<li><a href=\"https:\/\/support.nimble.com\/being-nimble-in-microsoft-office-365-and-outlook\/being-nimble-in-office-365\">Be Nimble in Office 365<\/a><\/li>\n<li>Get Started with PieSynch + Office 365<\/li>\n<li><a href=\"https:\/\/support.nimble.com\/being-nimble-in-microsoft-office-365-and-outlook\/nimble-contacts-add-in-for-outlook-and-office-365-setup\">Nimble Contacts Add-In for Office 365<\/a><\/li>\n<li><a href=\"https:\/\/support.nimble.com\/being-nimble-in-microsoft-office-365-and-outlook\/microsoft-office-365-calendar-integration\">Office 365 Calendar Integration<\/a><\/li>\n<li>How to Set Up Office 365 for Email History<\/li>\n<li><a href=\"https:\/\/products.office.com\/en-us\/mobile\/office-mobile-apps-for-android\" class=\"external\" rel=\"nofollow\">Microsoft 365 for Android<\/a><\/li>\n<li><a href=\"https:\/\/support.nimble.com\/being-nimble-in-microsoft-office-365-and-outlook\">The rest of the Office 365 FAQs<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.nimble.com\/register\/business_trial\/?lead_source=website&amp;utm_source=Content%20Marketing&amp;utm_medium=Blog&amp;utm_campaign=Blog%20Footer\"><img decoding=\"async\" class=\"aligncenter wp-image-18663\" src=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/10\/1.png\" alt=\"\" width=\"690\" height=\"173\" srcset=\"https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/10\/1.png 800w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/10\/1-300x75.png 300w, https:\/\/landingstorageaccnmbl.blob.core.windows.net\/wplandingnmbl\/2018\/10\/1-768x192.png 768w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a modern Office 365 workplace, small business teams and lean startups aren\u2019t just using technology: they\u2019re being transformed by it. SaaS-based apps deliver cutting-edge solutions within Office 365 and everywhere you work, enabling you to communicate, collaborate, and make [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":20793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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