Nimble is an amazing tool for gathering insights on your current customers and prospects, but it can also be used to bolster your Customer Support operations. Whether you are a salesperson or a member of a support team, adding context […]
Use Insights to Add a Personal Touch to Your Support Read More »
For many of our new users, Nimble can be seen as quite a mystery! They might find themselves blindly navigating through tabs, wondering how to map their social networks and start managing contacts. Even users that have been with Nimble
5 Features You May Not Have Known Existed In @Nimble #CRM Read More »
Marketing is how a product establishes itself as a contender in the market place. Without an effective marketing strategy, a consumer will never be communicated the value of a product or service. Marketing techniques vary depending on what you’re trying
Improving Your Company’s Customer Service in 2015 Read More »
Thanks to Jon Ferrara of Nimble for sharing an article that pointed to this interesting infographic from Sage in the UK (software for business). I couldn’t agree more with their supposition: “Improve customer service, increase sales.” And the statistics they share highlight quite nicely their
Improve Customer Service, Increase Sales (Infographic) Read More »
There is lots of competition for your business out there, looking to tempt your loyal customers or clients away, but if you make some changes when it comes to connecting with this important audience, you can hold onto them.
9 Ways to Better Connect with Your Customers Read More »
At the heart of every business lies goals that the company aim to reach. There’s no one way to reach these business goals and working to achieve them usually takes hard work from the low-level employees up to the biggest
How Customer Feedback Can Help You Achieve Your Business Goals Read More »
Headlines and articles on the topic of Customer Experience are everywhere – and for good reason. In their 2014 Quarterly Digital Intelligence Briefing, eConsultancy declared that “customer experience is the single most exciting opportunity for 2014.” A recent study by
Four Best Practices for Improving Customer Experience Read More »
