We’ve been hard at work in the past few months developing Nimble into a Social Sales and Marketing platform. One of our latest marketing updates gives you the ability to send group email messages and track the open and click […]
How to Send Personalized Mass Email from Nimble Read More »
There are many qualities that come together to create a fantastic customer support representative: Empathy, Creativity, and Friendliness, just to name a few! One of the top qualities one must possess to consistently deliver a great customer experience is knowledge
Using Product Knowledge to Deliver Great Customer Service Read More »
There are many qualities that come together to create a fantastic customer support representative: Empathy, Creativity, and Friendliness, just to name a few! One of the top qualities one must possess to consistently deliver a great customer experience is knowledge
Using Product Knowledge to Deliver Great Customer Service Read More »
As a long-time Nimble Solution Partner, I speak with businesses all the time who are hoping that Nimble will perform as the Swiss Army Knife of applications that will address literally all of their sales, marketing, customer service, and a multitude of
Nimble Social CRM is to Salespeople What Spinach is to Popeye Read More »
Is Twitter a means to an end or is it the end goal? Do you need 100,000 Twitter followers to be successful? Do you need to have engaging content to be a winner on Twitter? Or, do you need to
What Do You Need To Achieve Twitter Success? Read More »
Selling is all about patience, your message and timing. Get the timing and the message wrong and watch your sales opportunity fly right out the window. Unfortunately, a lot of sellers are getting it wrong.
Leverage Trigger Events in Social Selling Read More »
Over the last few years many business owners and leaders have wanted to make sure they got on the social media bandwagon, but in truth have no idea how social media works, how it should fit into their overall strategy, or how to manage or optimize it.
A Checklist to Revamp Your Social Media Strategy: Read More »
A relationship with a key influencer has one goal: growing your own brand’s influence with your prospects, customers, users, and audience. Being an organized caretaker of the list is a crucial role. The way to achieve success is to be genuine, open-hearted, and considerate.
How to Build and Manage Relationships with Key Influencers Read More »
Consider the effect of pulling the big data collected by companies like Klout into a social CRM solution, which combines that data with existing, contextual data about the customer based on purchase history, third-party demographic information, social contacts, etc. Now imagine the impact influence marketing campaigns can have when you understand the nature of the customer’s situation, where they are in the purchase life cycle and who the people most likely to influence them at that stage are.
Improve Influence Marketing Campaigns Using Social CRMs Read More »
TRUSTED VOICES It is our great pleasure to inaugurate the Trusted Voices section with a post from Brian Vellmure, a renowned thought leader in everything related to strategic customer focused initiatives. The article below introduces some of the keys to
Social Business: Three New Required Roles For Your Company, By Brian Vellmure Read More »
