Nimble Wins #1 Honors in Customer Satisfaction and High Performer Ranking for Sales Intelligence by G2 Crowd

We’re proud to share that we have been named by G2 Crowd as #1 in Customer Satisfaction and as a High Performer for Sales Intelligence. We thank all of the members of our Nimble community who took the time to write their reviews that helped us earn these honors.

Why G2 Crowd Matters

More than half a million people visit G2 Crowd monthly to inform software purchasing decisions for their businesses. Technology buyers, investors, and industry analysts rely on G2 Crowd to compare the best software based on peer reviews and social data from over 170,000 reviewers. G2 Crowd is like “Yelp for software”, except all of the reviewers are validated by their LinkedIn profile for authenticity and authority.

Nimble Tops LinkedIn Sales Navigator, DiscoverOrg & RainKing in Customer Satisfaction

The G2 Grid℠ report on Sales Intelligence software is an in-depth report of 119 Sales Intelligence vendors in which Nimble was named Sales Intelligence High Performer and #1 in Customer Satisfaction, ahead of LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, SalesLoft, and RainKing. Rankings were based on independent reviews from over 3,866 business professionals.

Simply Smarter Intelligence and Insights for your Sales and Marketing

Nimble is the first CRM that builds itself by connecting the features of Office 365, Outlook, Gsuite or Gmail into an easy-to-use social sales and marketing CRM, bringing sales intelligence from individual email, calendar, and contacts into a shared team solution; enriching contact and business profiles with social insights so salespeople can build rapport with a prospect before reaching out; email tracking and marketing automation.  

Key Findings from the Report

Reviewers were most often dissatisfied with paying for inaccurate and out of date information in the G2 Crowd report. Nimble helps individuals and teams bypass this issue by uncovering sales intelligence information fed from social networks and our always-updated back-end research engine.

Nimble is adding more sales intelligence features in 2017 to enhance data enrichment quality, accuracy and sources including email and phone lookup tools.

Salespeople Who Use Social Media To Sell Close More Deals

“Sales organizations that fail to equip their sales team with social selling tools are missing a huge opportunity to increase revenue,”  declared “A Sales Guy”, Jim Keenan. His 2015 survey that traces a strong and growing relationship between deals closed and social media use. “Fully  64% of sales professionals reported that social media use was directly responsible for at least one closed deal, a dramatic 15% increase from my 2012 report.”

Nimble Saves Time and Increases Customer Engagement to Drive Results

Studies have shown that salespeople waste 60% of their time looking up information on people and companies and then logging what they’ve discovered into a CRM.  The Nimble Smart Contacts App delivers Sales Intelligence that helps companies increase sales by reducing water time and maximizing more effective customer engagement. Nimble is used by sales and marketing teams to define and implement sales strategies based on the rich people and company data that Nimble uses to automatically enrich contact records.

Prospect Smarter With Nimble To Nurture Relationships

Nimble has been named a High Performer based on receiving the highest Customer Satisfaction score and having a smaller Market Presence. Ninety-seven percent of users rated it 4 or 5 stars, ninety-six percent of users believe it is headed in the right direction, and users said they would be likely to recommend Nimble at a rate of ninety-three percent. Nimble is also a High Performer and Tops in Satisfaction, ROI, and Ease-of-Use in the CRM category.

Nimble Adopted Worldwide as Sales Goes Social

Nimble pioneered Smarter Social Sales and Marketing CRM and has experienced tremendous growth of over 100,000 users registering for the platform and over 10,000 paying customers worldwide. We are grateful for the thousands of Nimble customers who have adopted our product and help us tell our story about how CRM should work for you, everywhere you work.  The G2 Crowd ratings validate the power, simplicity and high value Nimble provides for our customers.

Nimble Named Best CRM Three Years in a Row by G2 Crowd

These awards follow recent accolades for Nimble, including King of CRM by GetApp,  #1 in CRM Value, #1 CRM in Customer Satisfaction and CRM Market Leader 3 years in a row by G2 Crowd. Nimble was also recognized previously as #1 Sales Intelligence in Customer Satisfaction and overall High Performer. Nimble was named #1 CRM in numerous other reviews over the past six months including; #1 CRM for Small Business by TechnologyAdvice, Highest Rated Software by Small, Mid-Size and Enterprise Business Users, Highest Rated CRM, Highest Rated Sales Intelligence, Best Software 2014 and Highest Rated Ease-of-Setup. Nimble was also recognized previously as #1 Sales Intelligence in Customer Satisfaction and overall High Performer.