Gartner Symposium/ITxpo is the world’s most important gathering of CIOs and senior IT executives, providing a strategic view on the trends that shape IT and business. No other conference in the world attracts more than 24,000 attendees, including 7,000 CIOs. [Source]
Here are Gartner’s top 10 predictions for #IT organizations and users in 2017 and beyond. Follow the conference on Twitter by monitoring the hashtag #GartnerSYM.

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1. By 2020, 100 million consumers will shop in augmented reality (AR) #GartnerSYM pic.twitter.com/4eZrKJvgSH
— Gartner Symposium (@Gartner_SYM) October 17, 2016
2. By 2020, 30% of web browsing sessions will be done without a screen. #GartnerSYM pic.twitter.com/Z8rPK6Cpq7
— Gartner Symposium (@Gartner_SYM) October 17, 2016
3. 20% of brands will abandon their mobile apps by 2019. #GartnerSYM pic.twitter.com/RV716huALE
— Gartner Symposium (@Gartner_SYM) October 17, 2016
4. By 2020, algorithms will positively alter the behavior of billions of global workers. #GartnerSYM pic.twitter.com/dPwLf6hQ0K
— Gartner Symposium (@Gartner_SYM) October 17, 2016
5. By 2022, a blockchain-based business will be worth $10 billion. #GartnerSYM pic.twitter.com/Rwrcbp7EIG
— Gartner Symposium (@Gartner_SYM) October 17, 2016
6. By 2021, 20% of all activities in which an individual engages will involve at least one of top seven digital giants. #GartnerSYM pic.twitter.com/yNXYUG31Kr
— Gartner Symposium (@Gartner_SYM) October 17, 2016
7. Through 2019, every $1 that enterprises invest in innovation will require an additional $7 in core execution. #GartnerSYM pic.twitter.com/5LPay7esg8
— Gartner Symposium (@Gartner_SYM) October 17, 2016
8. Through 2020, #IoT will increase data center storage demand by less than 3%. #GartnerSYM pic.twitter.com/oaxXLQmfIA
— Gartner Symposium (@Gartner_SYM) October 17, 2016
9. By 2022, the #IoT will save consumers and businesses $1 trillion a year in maintenance, services, and consumables. #GartnerSYM pic.twitter.com/3H4ybraset
— Gartner Symposium (@Gartner_SYM) October 17, 2016
9. By 2022, the #IoT will save consumers and businesses $1 trillion a year in maintenance, services, and consumables. #GartnerSYM pic.twitter.com/3H4ybraset
— Gartner Symposium (@Gartner_SYM) October 17, 2016
10. By 2020, 40% of employees can cut their healthcare costs by wearing a fitness tracker. #GartnerSYM pic.twitter.com/e0qVt84ynU
— Gartner Symposium (@Gartner_SYM) October 17, 2016