Our Focus on Integrations Continues
Today is another step forward for our growing Nimble Apps Marketplace. We welcome two new technology partners—FreshDesk, and Import2. These integrations further empower our customers to engage across multiple social networks from their Nimble account.
Our team is acting on its promise to help our developer community make Nimble ever more efficient and productive, so professionals and collaborative teams can accomplish their tasks from one central social relationship management platform. With these integrations, Nimble customers can chose to connect with the exact features that matter to them and their own customers.
Today’s New Integrations
The Nimble-Freshdesk integration enables agents to see full customer records from within a Freshdesk help ticket. Freshdesk is a cloud-based help desk software system that allows organizations to support their customers through email, phone, website, Facebook and Twitter. Its simple yet powerful features make Freshdesk a great solution for startups to enterprises. Freshdesk and Nimble work together to create a “social help desk” that keeps business owners and small teams organized with the most up-to-date, accurate information available about their customers.
With Freshdesk connected to Nimble you can easily:
- View Nimble contact details from the Freshdesk support ticket
- Import new contacts into Nimble from Freshdesk
- Review Freshdesk customer email and social conversation history in Nimble
For more information, visit the Freshdesk website, Facebook page, and Twitter.
Import2 for Nimble is a complete data import solution for Nimble. It helps customers import all accounts, contacts and sales activity history into Nimble from other CRMs, such as Salesforce.com, Zoho, SugarCRM, SalesLogix, Highrise and many others. It’s as easy as clicking one button. Import2 believes that users should be able to control the data they store in cloud apps they use, making moving data in and out of apps simple. Importing data quickly, accurately and with confidence continues to be one of the most sought-after items on productivity wish lists. Follow import2 on their website and on Twitter.
With Import2 connected to Nimble you can easily:
- Transition your entire company’s customer info into Nimble from legacy CRM systems
- Easily migrate new sales reps to Nimble from a variety of contact products
Onward and Upward
We are committed to giving your business even more ways to close the marketing and sales loop. Our Apps Marketplace already hosts a collection of social business tools and applications that extend the power of Nimble by offering lead capture and analytics, email marketing support, and more. Current Apps Marketplace partners include HubSpot, HootSuite, MailChimp, Wufoo and Rapportive.
Nimble is always on the look out for cool applications that will add value to our community. If you are a developer with an interest in building into the Nimble social business platform, please check out the Nimble Developer Portal and email us with any questions.
Please let us know what you think of these additions to the Marketplace. As always, your guidance and support inspire us as we move Nimble forward.