Online Channel Telecommunications Solutions

Online Channel Telecommunications Solutions Actuate online-channel solutions for the telecommunications industry improve customer productivity and cost management by streamlining data access and delivery processes and enabling fast roll out of high value web based tools for account data analysis, service management and other customer self-service applications.

Increasingly, telecom providers are tasked with offering rich, personalized Web-based interfaces for a multitude of customer interaction processes, both to drive customer loyalty and ensure competitive edge. Today’s telecom customers are demanding new analysis and management capabilities alongside existing access to account and service status information within their online portals.

Telecommunications Firms with Rich Internet Application Interfaces

Actuate solutions simplify the integration of multiple, complex backend data sources into highly useful and visually appealing consumer portals utilizing the latest Web 2.0 interface techniques. End user customer and account managers alike can benefit from easy and simple access to critical account data. By speeding and simplifying decisions and modifications, carriers can reduce operational costs and save direct customer interface time.

  • Rich-Internet, web based, intuitive interface
  • Up to the minute network and service status information
  • Single point of access integrates with existing corporate portals

Solutions for Telecommunications - Actuate Online Channel Expertise

Actuate Online Channel Solutions Deliver a rich Internet experience for advanced account data, information analysis and information management functionality as a core component of the online channel.

For firms looking to captivate customers, drive loyalty and improve growth opportunities, Actuate delivers the next generation online customer experience.

Telecommunications Solutions- RIA-Ready Information Platform

The Actuate RIA-ready Information Platform delivers unmatched scalability, high-performance, reliability and security. Its proven RIA capabilities include rich AJAX-based dynamic presentation and information management, along with flexible and open development tools for easily creating composite applications that leverage personalized and managed user account data.

Recent / Selected Telecommunications Customers

  • Orange Telecom

    View customer success stories
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    Contact Actuate:
    800-914-2259
    (N. America)

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    Want to learn more?

    To get more information about Online Channel Solutions or to answer any of your questions, please contact an Actuate expert at 1-800-914-2259 (US & Canada) or contact us by email. You can also contact one of our offices worldwide.