Solutions for Telecommunications

Optimize Operations and Improve Performance

Optimize Operations and Improve Performance

With increasing competition from other sectors and emerging technologies, the telecommunications industry continually strives to maintain high customer satisfaction and reduce churn. The world’s largest Telecoms turn to Actuate to help achieve this with world-class online customer account management portals for corporate and consumer clients. Leading Telcos also rely on Actuate’s Performance Management applications to achieve operational excellence and improve profitability.

Actuate helps leading telecommunications firms:
  • Increase customer satisfaction and reduce attrition with easy, direct access to critical account and service status information
  • Provide account managers with detailed and meaningful activity information to make recommendations to their customers about the service plan modifications that will be most beneficial to them
  • Improve performance with up-to-the-minute information on network and service status as well as operational data from all areas of the business

Recent / Select Telecommunications Customers

  • Concert Communications Systems
  • Orange
  • France Telecomm
  • Verizon Business

View customer success stories

Want to learn more?

To get more information about Actuate solutions for the telecommunications sector or to answer any of your questions, please contact an Actuate expert at 1-800-914-2259 (US & Canada) or contact us by email. You can also contact one of our offices worldwide.