You can’t fault a business for focusing on its customers. Or can you? There’s a lot to be said for businesses that have built themselves over the years with a focus on the customer, reacting to comments and complaints, for example, in order to tweak the customer experience and thereby increase ROI. They recognize that by treating their customers a little better than their competitors do, they can gain an edge and generate more sales. Read more ›
In my previous Tips for Teams article, I shared some of the ways your team can organize contacts and deals so that the public information doesn’t become overwhelming, and each team member knows who and what to focus on. This time around, I’d like to provide some suggestions as to how you and your team members can share data across your team. Read more ›
Every person who owns and operates a business wants it to be successful and profitable.
If you are a CEO, president, founder or business owner and you find yourself saying: I want to make more of a profit. I want to grow my business. Read more ›