Shopping For a New #CRM? Watch the Replay of our Tuesday’s Demo

Nimble automatically builds your CRM database by gathering existing contact and company records and linking them with your team’s emails, calendar events and social interactions. Now you can take your Nimble network everywhere you engage with our new Smart Contacts App.

Nimble is the first CRM that works wherever you’re engaging customers. The Smart Contacts App provides the context you need to connect intelligently and take action from any social site or business app.

Check out the replay of our Tuesday’s demo to see how Nimble can help you turn conversations into relationships and relationships into revenue.

Read Full Article…

The Customer Experience: What We Can Learn from Going to Camp

One of our associates is preparing to send her child, Evan, off to a 3-week overnight summer camp for the first time.  Over the past few months she’s shared how the family went about selecting the right camp for them, and then the amazing job the camp did managing the experience after the selection and before the start of camp. It struck me as a familiar buying process for a considered and consultative sell, followed by an impressive customer onboarding process. So, as you read this article think about how this model could be adapted by your organization to improve your customers’ experience.  

Read Full Article…

Why Citations Can Help Build and Market Your Company

If you are a business owner, you want to do the best to improve your company and all that it is worth. One of the best ways for you to accomplish this is by marketing and advertising. For many, they might try to begin when they add local business listings to a business map to get people interested. You might use the Internet to your advantage to market to a totally different group of people who are looking for specific categories of businesses. One way to market would also be to consider citations. When you want to know what are local citations, there are many things for you to understand about this.

Read Full Article…

7 Apps That Get Us Through The Work Day

Here at Nimble, we are constantly brainstorming new ideas to improve our customer’s experience with us. We understand that today’s customer needs instant gratification. They need their concerns addressed quickly and skillfully. Who’s to blame them? Users rely on us to deliver a strong service with very little room for error, and of course we don’t want to disappoint.

Read Full Article…