Articles by: Samantha

How to Use Nimble to Celebrate Your Customers’ Birthdays

How to Use Nimble to Celebrate Your Customers’ Birthdays

Simple recognition can go a long way in building strong customer loyalty. One of the greatests ways to show your existing customers and new leads that you care is by recognizing them on their birthday. Sending a cheerful birthday email is sure to put the icing on the cake. Read more ›

Our Nimble Daily Productivity Boosters

Our Nimble Daily Productivity Boosters
By March 3, 2017 Productivity

Have you ever taken the time to looked at your work routine with a magnifying glass?  If so, were there some areas you knew you could improve upon but you just didn’t know how?

Many of us spend our workdays glued to our desk, responding to emails, calls and whatever else comes our way. Before we know it, it’s 5PM and our love ones are already missing us at the dinner table. Read more ›

Poor Customer Service Habits To Break Today

Poor Customer Service Habits To Break Today

I think it’s safe to say that when it comes to our personal and work life, we’ve all developed some bad habits. Whether it’s skim reading through emails, never taking a work break, inefficient multitasking or even going over the speed limit to get to work quicker, we’ve all developed a robotic routine to help us cope with normal day to day chores. Though we understand these methods aren’t always the best way to achieve a goal, bad habits allow us to at least reach the goal in a timely manner. Who cares if the work is our best, right? Hmmm… not necessarily. Read more ›

Tips For Surviving The Office Holiday Party

Tips For Surviving The Office Holiday Party
By December 14, 2016 Business Etiquette

It’s that time of the year again…the tree is up, the holiday sweaters are on, the invites have been sent, it’s time for the office Christmas party! Last year, I shared some tips on how to throw a memorable holiday office party (Read this blog here: Bring In The Holidays With A Merry Little Office Party). This year, we’ll learn the do’s and don’ts of attending that said office party. :) Read more ›

Create “Custom Table Settings” In Nimble!

Create “Custom Table Settings” In Nimble!

At Nimble, we strive to give you the simplest, smartest, and cleanest social CRM experience. Today, we’re happy to announce the ability to show custom data columns in the Contacts tab to give you all the information you’ll need, right at your fingertips. Learn more below to see how you can get started with custom Table Settings in Nimble. Read more ›

Nimble Tips You Should Steal: Your Top 3 Questions Answered

Nimble Tips You Should Steal: Your Top 3 Questions Answered
By October 10, 2016 CRM, Customer Care, Nimble Tips, Using Nimble

In case you haven’t heard, last week our team released our latest version of Nimble. Throughout the year, we have been slowly releasing new features such as Segmentation, Group Messaging, Gmail Tracking, etc. We finally decided to give this new bundle of features a name –  Nimble 4.0! Read more ›