Using Twitter for Customer Support and Service
I love when the apps I use have Twitter handles for support. I mean - absolutely love it. It's quick, concise, and easy to use. Nothing new to learn on...
I love when the apps I use have Twitter handles for support. I mean - absolutely love it. It's quick, concise, and easy to use. Nothing new to learn on...
Chase Clemons (currently rocking customer support at 37signals) writes world-class customer service emails. Some of his best points and examples are summarized in this post. We think these techniques will...