About Us

What do we do?

Nimble is a next generation customer management product that was built to help small businesses attract and keep their most important asset, their customers.

With Nimble, companies will stay organized. They will have a unified voice with their contacts. No matter who picks up the phone, they will know who they are talking to, what’s been done and who’s done it, what needs to be done and who’s going to do it.

Nimble enables companies to do what they say they are going to do and stay top of mind with their prospects and customers. This results in more business and higher profitability.

What makes us different?

Nimble takes the concept of traditional CRM to a whole new level... Nimble brings the power of the internet all in one place. It enables companies to establish and maintain a dialog with their customers by integrating social networking, blogs, websites, email marketing and more. Now you will have a unified view of your customer’s conversations both inside and outside the company.

Who are we?

Founded in 2009, Nimble, LLC has a long tradition of excellence. It’s founder, Jon Ferrara, has been recognized for pioneering innovation in the customer management category.

Prior to founding Nimble, LLC. Ferrara was the creator and co-founder of the award winning customer management product GoldMine. In 1999, GoldMine got acquired by FrontRange and Ferrara left to pursue other interests.

During those years, Ferrara continued to watch the CRM market. He saw that most of the CRM products that were serving small businesses moved up market (and became more costly and complex) or fell by the way side, leaving the market underserved. It was at this point that he decided to create the next generation CRM product for small businesses, Nimble.